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Cisco Jabber - Computer Application. By adding Cisco Jabber to your computer, you will be able to place and receive calls through your computer using your preferred headset or microphone/speaker combination. This visual representation of your phone and voicemail makes placing calls, returning calls, and checking your voicemail very simple. Jabber is a unified communications application for Windows, Mac OS X, and mobile devices. It provides instant messaging (IM or chat), presence (the ability to see if someone is available), video calls, voice messaging, desktop sharing and conferencing capabilities. It also has WebEx integration, which allows you to launch online meetings directly.
- Reset Jabber and sign back in again (.Note: This will clear chat and call history) Windows/PC; Mac; Android, iPhone, and iPad; Restart your device. Unistall and reinstall Cisco Jabber. Information about how to install Cisco Jabber can be found here: Cisco Jabber - How to Use Jabber to Extend Your Office Phone.
- 'Cisco Jabber only retrieves configuration from service profiles on Cisco Unified Communications Manager if the client gets the cisco-uds SRV record from a DNS query' so created this srv record and logged the jabber off and on again. But still no luck with the addressbook from callmanager. I only see myself when i'm logged in.
- Cisco Jabber for Windows Admin Login and Service Contract Required. Cisco Jabber for Windows.
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Topics Map > IT Help Desk Services > Communication > Jabber
Quick start guide for making simple phone calls from a campus PC using the Cisco Jabber software.
If Cisco Jabber has not yet been installed on your computer, it can be installed via the Software Center. Please see this document for instructions: Software Center
For off-campus instructions, see Jabber - Setup for Windows 10.
Before you start, make sure there is a microphone connected to the computer you are using. It can be a discrete microphone or one built-in to a USB webcam.
1. Launch the Cisco Jabber desktop application from the Windows Start Menu.
2. Enter your UW-Green Bay username and password in the appropriate fields and click 'Sign In.'
3. Click the phone icon in the lower left corner of the Jabber window (circled in red in the image below) to open the Phone Controls menu and select 'Use my computer for calls.' (If this setting is not changed, Jabber will initiate calls from your desk phone and not the PC).
4. If you have multiple microphones or speakers plugged into your computer, you can select 'Audio Options...' in this Phone Controls menu to select which speakers and microphone to use in your calls.
Cisco Jabber Softphone
5. Type the phone number you wish to call in the 'Search or Call Bar' (highlighted with a blue box in the image below). Type out the number as you would dial it from your office desk phone. For example, you must type an '8' in front of the phone number to reach an outside line just like you have to dial '8' from your office phone.
6. Click the green Call button to the right of the Search or Call Bar to start your call. (Note: the button is grayed out until a number is typed in the Search or Call Bar).
7. Once in a call, you can use the buttons in the black call controls bar to open an on-screen keypad for number entry, mute your microphone, and adjust the volume of your speakers. Clicking the 'More' button reveals options for placing the call on hold, transferring the call, or adding more lines to the call ('Conference').
Cisco Jabber Login
Cisco Jabber Download
Cisco Jabber Login
For more information on performing multi-way conference calls, please see Jabber - Making Ad Hoc Conference Calls From a PC (Windows 10).